Telectronic is a company of Chilean origin; where it has been operating since 1976 and with presence in Peru since 2001, which has been dedicated to providing innovative solutions in the telecommunications market. In his career he has become an important business partner of Vocalcom, Verint, Alcatel, Jabra, Five 9, Olos, Avaya, Cisco, Microsoft, IPC and Khomp thanks to the high professional quality of his people, his strategy of adding value to the business of its clients and its integral offer.
In this sense, Telectronic develops solutions in redistributions, giving value to Clients and operating under light and flexible structures. Thus, it has a presence in Chile and Peru, from where it also serves other countries in Latin America.
The 2013 with the ISO 9001: 2008 with the scope of; Support and operational continuity service for voice, data and contact centers of its clients, which includes requirements for configuration changes, troubleshooting and scheduled preventive work. In 2015 the scope was extended to; Design and development of projects for the voice platforms, data and contact centers of its clients, which includes the implementation, start-up and development of applications. At present the scope is of; Support and operational continuity service for the voice, data and contact centers of its clients, which includes the conditions of configuration changes, the solution of incidents and the scheduled preventive works and the design and development of projects for the platforms of voice, data The contact centers of its clients, which includes the implementation, the start-up and the development of applications.
Currently, this account has a staff of more than 50 employees, of whom nearly 80% are professionals in the area of Information Technology.
TELECTRONIC PERÚ S.A.C. is a service company in communications technology, implements solutions in the world of technological convergence, as well as support services and operational continuity in voice platforms, contact center and data; all in an innovative, efficient, flexible and quality way; which allows us to satisfy the needs of our clients quickly and efficiently, fully complying with all applicable requirements.
For this, our commitment is oriented to continuously improve our processes, to promote and develop the knowledge of our collaborators and to improve the relationship with our suppliers, maintaining the focus on increasing customer satisfaction.
To be recognized as a quality services company that delivers added value to its customers, through the implementation of innovative, efficient and flexible solutions in the world of technological convergence, operating in two countries synergistically and profitably.